Privacy policy

Last updated: February 7, 2026

Coppira operates this store and website, including all related information, content, features, tools, products, and services (the “Services”), to provide customers with a curated and secure shopping experience.

Coppira is a brand owned and operated by ChikiMaroc Ltd, a registered company based in the United Kingdom. ChikiMaroc Ltd is responsible for Coppira’s operations, customer service, and international sales.

The Services are powered by Shopify, which enables us to host the website and provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction through the Services, or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of personal information.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process

When we use the term “personal information,” we refer to information that identifies, relates to, describes, or can reasonably be linked to you or another individual. Personal information does not include information that has been anonymized or de-identified so that it cannot reasonably be linked to you.

Depending on how you interact with the Services, where you reside, and as permitted or required by applicable law, we may collect or process the following categories of personal information:

  • Contact details such as your name, billing address, shipping address, phone number, and email address

  • Financial information including payment card details, transaction information, form of payment, and payment confirmations (processed securely via third-party payment providers)

  • Account information including your username, password, preferences, and settings

  • Transaction information including products viewed, added to cart or wishlist, purchased, returned, exchanged, or canceled

  • Communications including information you provide when contacting customer support

  • Device information including IP address, browser type, device identifiers, and network information

  • Usage information including how and when you interact with or navigate the Services

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you when you create an account, place an order, communicate with us, or otherwise use the Services

  • Automatically through the Services, including via cookies and similar technologies

  • From service providers that perform services on our behalf

  • From partners or other third parties, where permitted by law

How We Use Your Personal Information

We may use personal information for the following purposes:

Provide, Tailor, and Improve the Services

To process payments, fulfill orders, arrange shipping, manage returns or exchanges, maintain accounts, provide customer support, and personalize your shopping experience.

Marketing and Advertising

To send marketing or promotional communications and display advertisements on our website or third-party platforms, where permitted by law and subject to your preferences.

Security and Fraud Prevention

To protect accounts, detect and prevent fraud, illegal activity, or misuse of the Services, and ensure platform security.

Communicating with You

To respond to inquiries, provide order updates, and maintain our business relationship with you.

Legal Reasons

To comply with legal obligations, respond to lawful requests, enforce our policies, and protect our rights and the rights of others.

How We Disclose Personal Information

We may disclose personal information in the following circumstances:

  • With Shopify, payment processors, shipping carriers, analytics providers, and other service providers acting on our behalf

  • With marketing and advertising partners, in accordance with their privacy policies and applicable law

  • When you request or consent to such disclosure

  • With affiliated entities within our corporate group

  • In connection with a business transaction or legal obligation

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information to provide and improve its services. Information submitted through the Services may be transferred to Shopify and third parties located in other countries. Shopify is responsible for processing personal information used for certain enhanced features. For more information, visit the Shopify Consumer Privacy Policy and Shopify Privacy Portal.

Third-Party Websites and Links

The Services may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their policies independently.

Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority. If you believe a child has provided us with personal information, please contact us to request deletion.

Security and Retention

We implement reasonable security measures but cannot guarantee absolute security. Personal information is retained only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, or enforce agreements.

Your Rights and Choices

Depending on your location, you may have rights to access, correct, delete, or transfer your personal information, and to opt out of certain processing activities, including targeted advertising. Requests may be submitted using the contact details below, and we may verify your identity before responding.

Complaints

If you have concerns about our privacy practices, you may contact us directly or lodge a complaint with your local data protection authority.

International Transfers

Your personal information may be transferred outside your country of residence. Where required, we rely on approved safeguards such as Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last updated” date.

Contact

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: coppira.contact@gmail.com
Alternative Email: chikimaroc.ltd@gmail.com
Phone: +44 7474 795227
Address:
71–75 Shelton Street
Covent Garden
London, WC2H 9JQ
United Kingdom

For the purposes of applicable data protection laws, ChikiMaroc Ltd is the data controller of your personal information.